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The Service Desk Handbook - A guide to service desk implementation, management and support /

The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary a...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Nair, Sanjay (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Ely : ITGP, 2020.
Temas:
Acceso en línea:Texto completo