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Borders in service : enactments of nationhood in transnational call centres /
In this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres.
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Toronto ; Buffalo ; London :
University of Toronto Press,
[2016]
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| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 245 | 0 | 0 | |a Borders in service : |b enactments of nationhood in transnational call centres / |c edited by Kiran Mirchandani and Winifred R. Poster. |
| 264 | 1 | |a Toronto ; |a Buffalo ; |a London : |b University of Toronto Press, |c [2016] | |
| 264 | 4 | |c ©2016 | |
| 300 | |a 1 online resource | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references. | ||
| 588 | 0 | |a Online resource; title from PDF title page (EBSCO, viewed October 3, 2016). | |
| 505 | 0 | |a Cover ; Title Page ; Copyright Page ; Contents; Illustrations; Acknowledgments; Introduction; 1. Enactments of Nationhood in Transnational Call Centres ; Part 1. Call Centres as Building Blocks for Narratives of the Nation State ; 2. "El Salvador Works": The Creation and Negotiation of a National Brand and the Transnational Imaginary; 3. Growing Downhill? Contestations of Sovereignty and the Creation of Itinerant Workers in Guyanese Call Centres; 4. "An Island Off the West Coast of Australia": Multiplex Geography and the Growth of Transnational Telemediated Service Work in Mauritius. | |
| 505 | 8 | |a Part 2. Constructing Nationally Appropriate (and Inappropriate) Workers5. Serving the World, Serving the Nation: Everyday Nationalism and English in Philippine Offshore Call Centres; 6. Transnational "Homies" and the Urban Middle Class: Enactments of Class, Nation, and Modernity in Guatemalan Call Centres; Part 3. Caught in the Middle -- Labours of Borders and Crossings; 7. Migrations a l'envers: Global Service Work and Discursive Crossings; 8. Border Speech between Two National Linguistic Ideologies: The Case of Bilingual El Paso Call Centres; Summary. | |
| 520 | |a In this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres. | ||
| 590 | |a JSTOR |b Books at JSTOR All Purchased | ||
| 590 | |a JSTOR |b Books at JSTOR Evidence Based Acquisitions | ||
| 590 | |a JSTOR |b Books at JSTOR Demand Driven Acquisitions (DDA) | ||
| 650 | 0 | |a Call centers |x Social aspects. | |
| 650 | 0 | |a Call centers |x Employees. | |
| 650 | 0 | |a Service industries workers. | |
| 650 | 0 | |a Intercultural communication. | |
| 650 | 0 | |a National characteristics. | |
| 650 | 0 | |a Transnationalism. | |
| 650 | 6 | |a Centres d'appels (Affaires) |x Aspect social. | |
| 650 | 6 | |a Centres d'appels (Affaires) |x Personnel. | |
| 650 | 6 | |a Services (Industrie) |x Personnel. | |
| 650 | 6 | |a Caractéristiques nationales. | |
| 650 | 6 | |a Transnationalisme. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Commerce. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Marketing |x General. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Sales & Selling |x General. |2 bisacsh | |
| 650 | 7 | |a SOCIAL SCIENCE |x Sociology |x General. |2 bisacsh | |
| 650 | 7 | |a Intercultural communication |2 fast | |
| 650 | 7 | |a National characteristics |2 fast | |
| 650 | 7 | |a Service industries workers |2 fast | |
| 650 | 7 | |a Transnationalism |2 fast | |
| 700 | 1 | |a Mirchandani, Kiran, |d 1968- |e author, |e editor. | |
| 700 | 1 | |a Poster, Winifred, |e author, |e editor. | |
| 776 | 0 | 8 | |i Print version: |z 9781487500801 |
| 856 | 4 | 0 | |u https://jstor.uam.elogim.com/stable/10.3138/j.ctv1005fjc |z Texto completo |
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