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Using feedback in organizational consulting /
"Feedback is an essential part of communication, coaching, management, and human resource practices. Yet the essential elements that make feedback more effective often fail to go beyond the pages of academic journal articles and into the workplace where they could greatly improve communication...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Washington, D.C. :
American Psychological Association,
[2015]
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| Edición: | First edition. |
| Colección: | Fundamentals of consulting psychology book series.
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| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | "Feedback is an essential part of communication, coaching, management, and human resource practices. Yet the essential elements that make feedback more effective often fail to go beyond the pages of academic journal articles and into the workplace where they could greatly improve communication and performance. This book is an easy-to-use resource that applies classic and current research findings to create actionable, evidence-based tactics that consulting psychologists, consultants, managers, and human resources personnel can use to improve feedback exchanges in any work environment. The authors present a simple and straightforward model of the feedback process that includes four critical elements that can make or break a feedback exchange: the actions and behaviors of the feedback provider; the content of the message; the beliefs and perceptions of the feedback recipient, and; the context in which feedback is provided. Each chapter includes a case example that highlights key takeaways from the research and illustrates how consultants can apply these concepts and strategies in real scenarios"--Publicity materials. (PsycINFO Database Record (c) 2015 APA, all rights reserved). |
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| Descripción Física: | 1 online resource (xi, 152 pages) |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 9781433819520 143381952X |