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It's all about relationships : what ITIL doesn't tell you /
As more companies begin an adopt/adapt initiative based on ITIL guidance, they quickly realize that looking at single processes in isolation is not enough. To benefit fully from the framework, companies have to look at the relationships between processes, understanding upstream and downstream impact...
| Clasificación: | Libro Electrónico |
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| Autores principales: | , |
| Formato: | Documento de Gobierno Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Ely, Cambridgeshire, United Kingdom :
IT Governance Publishing,
[2013]
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| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | As more companies begin an adopt/adapt initiative based on ITIL guidance, they quickly realize that looking at single processes in isolation is not enough. To benefit fully from the framework, companies have to look at the relationships between processes, understanding upstream and downstream impacts. |
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| Descripción Física: | 1 online resource (168 pages) |
| Bibliografía: | Includes bibliographical references. |
| ISBN: | 9781849284851 1849284857 9781849284998 1849284997 |