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It's all about relationships : what ITIL doesn't tell you /

As more companies begin an adopt/adapt initiative based on ITIL guidance, they quickly realize that looking at single processes in isolation is not enough. To benefit fully from the framework, companies have to look at the relationships between processes, understanding upstream and downstream impact...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Van Hove, S. D. (Autor), Mills, Kathy S. (Autor)
Formato: Documento de Gobierno Electrónico eBook
Idioma:Inglés
Publicado: Ely, Cambridgeshire, United Kingdom : IT Governance Publishing, [2013]
Temas:
Acceso en línea:Texto completo