The ITSM Iron Triangle : Incidents, Changes and Problems.
This innovative work of fiction demonstrates how ITIL® best practice can ensure the success of your IT process implementation projects. It is based on real-life, up-to-date situations and offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to...
Clasificación: | Libro Electrónico |
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Autor principal: | McLean, Daniel |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Ely :
IT Governance Pub.,
2012.
|
Colección: | Stories in transforming ITIL® best practice into operational success, 1.
|
Temas: | |
Acceso en línea: | Texto completo |
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