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The ITSM Iron Triangle : Incidents, Changes and Problems.

This innovative work of fiction demonstrates how ITIL® best practice can ensure the success of your IT process implementation projects. It is based on real-life, up-to-date situations and offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: McLean, Daniel
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Ely : IT Governance Pub., 2012.
Colección:Stories in transforming ITIL® best practice into operational success, 1.
Temas:
Acceso en línea:Texto completo