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Personalising public services : Understanding the personalisation narrative.

This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Needham, Catherine
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bristol : Policy Press, 2011.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Needham, Catherine. 
245 1 0 |a Personalising public services :  |b Understanding the personalisation narrative. 
260 |a Bristol :  |b Policy Press,  |c 2011. 
300 |a 1 online resource (215 pages) 
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520 |a This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support. 
588 0 |a Print version record. 
504 |a Includes bibliographical references and index. 
505 0 |a PERSONALISING PUBLIC SERVICES; Contents; Acknowledgements; 1. Introduction: problematising personalisation; 2. Interpreting policy narratives; Policy and interpretation; Policy as narrative; Studying personalisation as narrative; Data collection and analysis; 3. Personalised public services; Adult social care; Children and families; National Health Service; Housing; Employment; Education; Criminal justice; Conclusion; 4. The personalisation narrative; Distilling the narrative; The past, present and future; Conclusion; 5. Policy translation: how personalisation spreads. 
505 8 |a The origins of personalisationHow personalisation spreads: From transfer to translation; A shifting narrative; Conclusion; 6. Delivering person-centred services; Service users as commissioners; Support planning; Shaping the market; Financing personalisation; Risk; Mainstreaming personalisation; Conclusion; 7. Who is the person?; The debate; Equity; Citizenship; Agency; Day centres; Which person?; Conclusion; 8. The personal and the professional; Relocating expertise; Co-production; Reinventing the social care workforce; Subversion and complexity; Conclusion. 
505 8 |a 9. Conclusion: personalised futuresAssembling personalisation; The future for personalisation in social care; Personalisation beyond social care; A progressive personalisation; Conclusion; References; Index. 
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650 7 |a SOCIAL SCIENCE  |x Human Services.  |2 bisacsh 
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