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|a Needham, Catherine.
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|a Personalising public services :
|b Understanding the personalisation narrative.
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|a Bristol :
|b Policy Press,
|c 2011.
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|a 1 online resource (215 pages)
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|a This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.
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|a Print version record.
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|a Includes bibliographical references and index.
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|a PERSONALISING PUBLIC SERVICES; Contents; Acknowledgements; 1. Introduction: problematising personalisation; 2. Interpreting policy narratives; Policy and interpretation; Policy as narrative; Studying personalisation as narrative; Data collection and analysis; 3. Personalised public services; Adult social care; Children and families; National Health Service; Housing; Employment; Education; Criminal justice; Conclusion; 4. The personalisation narrative; Distilling the narrative; The past, present and future; Conclusion; 5. Policy translation: how personalisation spreads.
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|a The origins of personalisationHow personalisation spreads: From transfer to translation; A shifting narrative; Conclusion; 6. Delivering person-centred services; Service users as commissioners; Support planning; Shaping the market; Financing personalisation; Risk; Mainstreaming personalisation; Conclusion; 7. Who is the person?; The debate; Equity; Citizenship; Agency; Day centres; Which person?; Conclusion; 8. The personal and the professional; Relocating expertise; Co-production; Reinventing the social care workforce; Subversion and complexity; Conclusion.
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|a 9. Conclusion: personalised futuresAssembling personalisation; The future for personalisation in social care; Personalisation beyond social care; A progressive personalisation; Conclusion; References; Index.
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|a Social service
|x Government policy
|z Great Britain.
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|a Service social
|x Politique gouvernementale
|z Grande-Bretagne.
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|a POLITICAL SCIENCE
|x Public Policy
|x Social Services & Welfare.
|2 bisacsh
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|a SOCIAL SCIENCE
|x Human Services.
|2 bisacsh
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|a POLITICAL SCIENCE
|x Public Policy
|x General.
|2 bisacsh
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|a Social service
|x Government policy.
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|a Great Britain.
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|a Electronic resource.
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|a Electronic resource.
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|i Print version:
|a Needham, Catherine.
|t Personalising public services : Understanding the personalisation narrative.
|d Bristol : The Policy Press, ©2011
|z 9781847427601
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856 |
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|u https://jstor.uam.elogim.com/stable/10.2307/j.ctt9qgrdf
|z Texto completo
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