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Personalising public services : Understanding the personalisation narrative.

This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Needham, Catherine
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bristol : Policy Press, 2011.
Temas:
Acceso en línea:Texto completo