Practical IT Service Management : a Concise Guide for Busy Executives.
Practical IT Service Management is a clear, concise and to the point guide to implementing ITservice management (ITSM). It is based on ITILVersion 3, one of the most widely accepted best-practice approaches to ITSM.
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Ely :
IT Governance Pub.,
2008.
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Temas: | |
Acceso en línea: | Texto completo |