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Practical IT Service Management : a Concise Guide for Busy Executives.

Practical IT Service Management is a clear, concise and to the point guide to implementing ITservice management (ITSM). It is based on ITILVersion 3, one of the most widely accepted best-practice approaches to ITSM.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Thejendra, B. S.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Ely : IT Governance Pub., 2008.
Temas:
Acceso en línea:Texto completo