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Conducting the reference interview : a how-to-do-it manual for librarians /

"This book focuses on a key problem that occurs in a reference transaction at the very first step: finding out, quickly and efficiently what the user really wants to know. We offer readers a comprehensive way to tackle the problem though a multi-faceted approach that includes the following elem...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Ross, Catherine Sheldrick (Autor), Nilsen, Kirsti (Autor), Radford, Marie L. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chicago : ALA Neal-Schuman, 2019.
Edición:Third edition.
Colección:How-to-do-it manuals for libraries.
Temas:
Acceso en línea:Texto completo