Creating a service culture in higher education administration /

Service delivery is part and parcel of every higher education professional's job, both to improve service to students, and to each other as "internal customers." This book is the first to specifically address the needs of higher education professionals across a wide range of administr...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Martinez, Mario, 1967-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Sterling, Virginia : Soft Skills Pros, [2013]
Edición:First edition.
Temas:
Education, Higher > United States > Administration.
Universities and colleges > United States > Administration.
Customer services.
Service à la clientèle.
EDUCATION > Higher.
Customer services
Education, Higher > Administration
Universities and colleges > Administration
United States
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