How to get your customers swearing by you, not at you : telephone doctor's guide to customer service training /

Mostrar otras versiones (1)

Faced with the challenge of developing effective customer service training? Not sure where to start? Whether you are a novice at the customer service game or an experienced facilitator, this book will make the development process fun and a whole lot easier. How to Get Customers Swearing by You, Not...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Friedman, Nancy J.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Amherst, Mass. : HRD Press, ©2008.
Temas:
Customer services.
Employees > Training of.
Telephone etiquette.
Inservice Training
Service à la clientèle.
Personnel > Formation.
BUSINESS & ECONOMICS > Customer Relations.
Customer services
Employees > Training of
Telephone etiquette
Acceso en línea:Texto completo
Texto completo

Ejemplares similares

Ejemplares similares