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Happy about customer service? : creating a culture of customer service excellence /

We live in an affluent world. A world with a multitude of choices and innumerable companies selling virtually every imaginable commodity. Where once price was the sole determinant for purchase, modern man now values our recognition as an individual. We take enormous pleasure in being treated well an...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Welsh, Ken
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cupertion, CA : HappyAbout.info, ©2008.
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Acceso en línea:Texto completo

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