Resolving conflicts on the job /

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Chapters include: Why people fight at work, Five ways to engage conflict, Ways to listen, Ways to give (and receive) feedback, Conflict styles, Staying cool in a conflict, and Ways to engage conflict on the job: up, down, and sideways.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Withers, Bill
Otros Autores: Wisinski, Jerry
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : AMACOM, ©2007.
Edición:2nd ed.
Colección:WorkSmart series.
Temas:
Conflict management.
Gestion des conflits.
BUSINESS & ECONOMICS > Workplace Culture.
BUSINESS & ECONOMICS > Corporate Governance.
BUSINESS & ECONOMICS > Leadership.
BUSINESS & ECONOMICS > Organizational Development.
Conflict management
Acceso en línea:Texto completo
Texto completo
Descripción
Sumario:Chapters include: Why people fight at work, Five ways to engage conflict, Ways to listen, Ways to give (and receive) feedback, Conflict styles, Staying cool in a conflict, and Ways to engage conflict on the job: up, down, and sideways.
Descripción Física:1 online resource (xiii, 93 pages)
Bibliografía:Includes bibliographical references and index.
ISBN:9780814400937
0814400930
9780814474136
0814474136
1281128163
9781281128164
9786611128166
6611128166

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