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Managing knock your socks off service /

In today's high-speed economy, the organizations that come out on top are those that service customers best. Serve customers ""about as good as anybody else"" and you wont be serving them for long! Serve them with distinction, and they will be customers for life. Today'...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Bell, Chip R.
Otros Autores: Zemke, Ron, Zielinski, David
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : AMACOM, ©2007.
Edición:2nd ed. /
Temas:
Acceso en línea:Texto completo