Cargando…
Service orientation : winning strategies and best practices /
Paul Allen provides an accessible introduction to service orientation, showing how it works and highlighting the benefits it can deliver. Packed with valuable insights, the book will be essential reading for CIOs, IT architects and senior developers.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Cambridge, UK ; New York :
Cambridge University Press,
2006.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | EBSCO_ocm70163142 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr cnu---unuuu | ||
| 008 | 060622s2006 enka ob 001 0 eng d | ||
| 040 | |a N$T |b eng |e pn |c N$T |d YDXCP |d OCLCQ |d OKU |d TEFOD |d AU@ |d VT2 |d NRU |d E7B |d AZU |d IDEBK |d B24X7 |d OCLCQ |d OCLCF |d DEBSZ |d OCLCA |d OCLCQ |d UKMGB |d OCLCQ |d AUD |d TEFOD |d OCLCQ |d EBLCP |d OCLCQ |d UAB |d STF |d WCO |d OCLCQ |d COO |d OL$ |d OCLCQ |d S9I |d OCLCQ |d VLY |d UKAHL |d EYM |d OCLCO |d OCLCQ | ||
| 015 | |a GBA604185 |2 bnb | ||
| 016 | 7 | |a 013354532 |2 Uk | |
| 019 | |a 71302622 |a 171123589 |a 171138131 |a 271787065 |a 489551458 |a 519484208 |a 647504115 |a 712973873 |a 765821837 |a 806233056 |a 814453360 |a 819634608 |a 824549132 |a 961598471 |a 962729626 |a 1035649682 |a 1048159316 |a 1050957647 |a 1058044067 |a 1097090804 |a 1162258317 | ||
| 020 | |a 0511161751 |q (electronic bk.) | ||
| 020 | |a 9780511161759 |q (electronic bk.) | ||
| 020 | |a 0511159293 |q (electronic bk. ; |q Adobe Reader) | ||
| 020 | |a 9780511159299 |q (electronic bk. ; |q Adobe Reader) | ||
| 020 | |a 0521843367 | ||
| 020 | |a 9780521843362 | ||
| 020 | |a 0511160453 | ||
| 020 | |a 9780511160455 | ||
| 020 | |a 0511191359 |q (electronic bk.) | ||
| 020 | |a 9780511191350 |q (electronic bk.) | ||
| 020 | |a 0511161026 |q (e-book) | ||
| 020 | |a 9780511161025 |q (e-book) | ||
| 020 | |a 9780511541186 |q (ebook) | ||
| 020 | |a 051154118X |q (ebook) | ||
| 020 | |a 1280458712 | ||
| 020 | |a 9781280458712 | ||
| 020 | |a 1107151767 | ||
| 020 | |a 9781107151765 | ||
| 020 | |a 6610458715 | ||
| 020 | |a 9786610458714 | ||
| 020 | |a 0511313179 | ||
| 020 | |a 9780511313172 | ||
| 020 | |z 9786610458714 | ||
| 024 | 3 | |z 9780521843362 | |
| 029 | 1 | |a AU@ |b 000042088539 | |
| 029 | 1 | |a AU@ |b 000042831452 | |
| 029 | 1 | |a AU@ |b 000053220394 | |
| 029 | 1 | |a DEBSZ |b 396085482 | |
| 029 | 1 | |a DEBSZ |b 430331118 | |
| 029 | 1 | |a DKDLA |b 820120-katalog:9910051053905765 | |
| 035 | |a (OCoLC)70163142 |z (OCoLC)71302622 |z (OCoLC)171123589 |z (OCoLC)171138131 |z (OCoLC)271787065 |z (OCoLC)489551458 |z (OCoLC)519484208 |z (OCoLC)647504115 |z (OCoLC)712973873 |z (OCoLC)765821837 |z (OCoLC)806233056 |z (OCoLC)814453360 |z (OCoLC)819634608 |z (OCoLC)824549132 |z (OCoLC)961598471 |z (OCoLC)962729626 |z (OCoLC)1035649682 |z (OCoLC)1048159316 |z (OCoLC)1050957647 |z (OCoLC)1058044067 |z (OCoLC)1097090804 |z (OCoLC)1162258317 | ||
| 037 | |b OverDrive, Inc. |n http://www.overdrive.com | ||
| 037 | |a 1A6D5B51-001E-4CC0-A8F5-B315FD3C6C09 |b OverDrive, Inc. |n http://www.overdrive.com | ||
| 050 | 4 | |a HD58.9 |b .A46 2006eb | |
| 072 | 7 | |a TEC |x 018000 |2 bisacsh | |
| 072 | 7 | |a TEC |x 009060 |2 bisacsh | |
| 072 | 7 | |a BUS |x 087000 |2 bisacsh | |
| 072 | 7 | |a Q |2 bicssc | |
| 082 | 0 | 4 | |a 658.5 |2 22 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Allen, Paul, |d 1949- | |
| 245 | 1 | 0 | |a Service orientation : |b winning strategies and best practices / |c Paul Allen ; Sam Higgins [and others]. |
| 260 | |a Cambridge, UK ; |a New York : |b Cambridge University Press, |c 2006. | ||
| 300 | |a 1 online resource (xxiii, 336 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references (pages 326-328) and index. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Cover; Half-title; Title; Copyright; Contents; Foreword; Preface; Acknowledgments; Acronyms and abbreviations; Part 1 Overview; Part 2 Business architecture; Part 3 Service-oriented architecture; Part 4 Service-oriented management; Part 5 Case studies; References; Useful sources of information; Index. | |
| 520 | |a Paul Allen provides an accessible introduction to service orientation, showing how it works and highlighting the benefits it can deliver. Packed with valuable insights, the book will be essential reading for CIOs, IT architects and senior developers. | ||
| 546 | |a English. | ||
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Support services (Management) | |
| 650 | 0 | |a Organizational effectiveness. | |
| 650 | 6 | |a Service à la clientèle. | |
| 650 | 6 | |a Services de soutien (Gestion) | |
| 650 | 6 | |a Efficacité organisationnelle. | |
| 650 | 7 | |a TECHNOLOGY & ENGINEERING |x Industrial Technology. |2 bisacsh | |
| 650 | 7 | |a TECHNOLOGY & ENGINEERING |x Industrial Engineering. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Production & Operations Management. |2 bisacsh | |
| 650 | 7 | |a Customer services. |2 fast |0 (OCoLC)fst00885545 | |
| 650 | 7 | |a Organizational effectiveness. |2 fast |0 (OCoLC)fst01047852 | |
| 650 | 7 | |a Support services (Management) |2 fast |0 (OCoLC)fst01139147 | |
| 700 | 1 | |a Higgins, Sam. | |
| 776 | 0 | 8 | |i Print version: |a Allen, Paul R. |t Service orientation. |d Cambridge, UK ; New York : Cambridge University Press, 2006 |z 0521843367 |w (OCoLC)62532874 |
| 856 | 4 | 0 | |u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=159782 |z Texto completo |
| 938 | |a Askews and Holts Library Services |b ASKH |n AH13422698 | ||
| 938 | |a Askews and Holts Library Services |b ASKH |n AH37558472 | ||
| 938 | |a Books 24x7 |b B247 |n bkb00015466 | ||
| 938 | |a EBL - Ebook Library |b EBLB |n EBL258501 | ||
| 938 | |a ebrary |b EBRY |n ebr10129191 | ||
| 938 | |a EBSCOhost |b EBSC |n 159782 | ||
| 938 | |a ProQuest MyiLibrary Digital eBook Collection |b IDEB |n 45871 | ||
| 938 | |a YBP Library Services |b YANK |n 2591729 | ||
| 938 | |a YBP Library Services |b YANK |n 2619158 | ||
| 938 | |a YBP Library Services |b YANK |n 3275707 | ||
| 938 | |a YBP Library Services |b YANK |n 2448884 | ||
| 994 | |a 92 |b IZTAP | ||