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|a Hirko, Buff.
|
245 |
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0 |
|a Virtual reference training :
|b the complete guide to providing anytime, anywhere answers /
|c Buff Hirko, Mary Bucher Ross.
|
260 |
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|a Chicago :
|b American Library Association,
|c 2004.
|
300 |
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|a 1 online resource (v, 160 pages) :
|b illustrations
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336 |
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|a Includes bibliographical references and index.
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505 |
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|a Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.
|
588 |
0 |
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|a Print version record.
|
520 |
|
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|a In a training program that promises to make any library staff member - regardless of education or experience - comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail 14 core competencies designed to foster consistent service.
|
546 |
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|a English.
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590 |
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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650 |
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0 |
|a Electronic reference services (Libraries)
|x Study and teaching
|z Washington (State)
|v Case studies.
|
650 |
|
0 |
|a Electronic reference services (Libraries)
|x Study and teaching.
|
650 |
|
0 |
|a Reference librarians
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|
650 |
|
0 |
|a Reference librarians
|x In-service training.
|
650 |
|
6 |
|a Bibliothèques
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|x Étude et enseignement
|z Washington (État)
|v Études de cas.
|
650 |
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6 |
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650 |
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6 |
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650 |
|
6 |
|a Bibliothécaires de référence
|x Formation en cours d'emploi.
|
650 |
|
7 |
|a LANGUAGE ARTS & DISCIPLINES
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|x General.
|2 bisacsh
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650 |
0 |
7 |
|a Electronic reference services (Libraries)
|x Study and teaching
|z Washington (State)
|2 cct
|
650 |
0 |
7 |
|a Electronic reference services (Libraries)
|x Study and teaching.
|2 cct
|
650 |
0 |
7 |
|a Reference librarians
|x Training of.
|2 cct
|
650 |
0 |
7 |
|a Reference librarians
|x In-service training.
|2 cct
|
650 |
|
7 |
|a Reference librarians
|x Training of
|2 fast
|
651 |
|
7 |
|a Washington (State)
|2 fast
|
650 |
|
7 |
|a EDB.
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650 |
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7 |
|a Referansearbeid.
|2 humord
|
650 |
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7 |
|a Undervisning.
|2 humord
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650 |
|
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|a Informasjonsformidling.
|2 humord
|
653 |
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|a digitale
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655 |
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|a Case studies
|2 fast
|
700 |
1 |
|
|a Ross, Mary Bucher,
|d 1948-
|
776 |
0 |
8 |
|i Print version:
|a Hirko, Buff.
|t Virtual reference training.
|d Chicago : American Library Association, 2004
|z 0838908764
|w (DLC) 2003027440
|w (OCoLC)53954167
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856 |
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0 |
|u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=110063
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938 |
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938 |
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994 |
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