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Sourcebook on the foundations of social protection delivery systems /

The Sourcebook on the Foundations of Social Protection Delivery Systems synthesizes real-world experiences and lessons learned of social protection delivery systems from around the globe. It takes a broad view of social protection, covering various intended populations such as poor or low-income fam...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Lindert, Kathy, 1968- (Editor ), Karippacheril, Tina George (Editor ), Rodríguez Caillava, Inés (Editor ), Nishikawa Chávez, Kenichi (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Washington, DC : World Bank Group, [2020]
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Front Cover
  • Contents
  • Foreword
  • Preface
  • Acknowledgments
  • About the Editors, Authors, and Contributors
  • Abbreviations
  • Chapter 1 Objectives, Approach, and Road Map
  • Notes
  • Bibliography
  • Chapter 2 Overview of the Delivery Systems Framework
  • 2.1 Concepts and Core Elements of the Delivery Systems Framework
  • 2.2 Adapting Operating Models to Confront the Challenges of Coordination and Inclusion
  • 2.3 Illustrating the Delivery Systems Framework with a Composite Example
  • 2.4 Some Concluding Points: Fundamental Principles
  • Notes
  • Bibliography
  • Chapter 3 Outreach
  • 3.1 Core Concepts and Elements
  • 3.2 Outreach Challenges
  • 3.3 Outreach Strategies, Modalities, and Instruments
  • 3.4 Tailoring Modalities to Specific Intended Populations and Vulnerable Groups
  • 3.5 Institutional Aspects
  • 3.6 Some Concluding Points
  • Notes
  • Bibliography
  • Chapter 4 Intake, Registration, and Assessment of Needs and Conditions
  • 4.1 Intake and Registration
  • 4.2 Information to be Gathered during Intake and Registration
  • 4.3 Assessment of Needs and Conditions
  • 4.4 Processes Involved in Intake and Registration
  • 4.5 Information Systems and Institutional Arrangements
  • 4.6 Some Concluding Points
  • Notes
  • Bibliography
  • Chapter 5 Eligibility and Enrollment
  • 5.1 Determining Eligibility
  • 5.2 Enrollment Decisions
  • 5.3 Determining the Package of Benefits and Services
  • 5.4 Notification and Onboarding
  • 5.5 Institutional Arrangements and Information Systems
  • 5.6 Some Concluding Points
  • Annex 5A: Examples of Eligibility Criteria and Benefit Structures for Various Types of Programs
  • Notes
  • Bibliography
  • Chapter 6 Payments of Cash Benefits
  • 6.1 Evolution of G2P Payments for Social Protection: Financial Inclusion of the "First Mile"
  • 6.2 Typology and Purpose of Social Protection Payments Digitization
  • 6.3 How to's: Delivering G2P Payments for Social Protection
  • 6.4 Process Mapping for Payments Administration and Provision
  • 6.5 Technologies Supporting Digital Payments
  • 6.6 Some Concluding Points
  • Annex 6A: Most Common Payment Service Providers in Social Protection Programs
  • Annex 6B: Payment Service Contracting Models
  • Annex 6C: Understanding Options for Structuring Government-to-Person Distribution Fees
  • Notes
  • Bibliography
  • Chapter 7 Provision of Social and Labor Services
  • 7.1 Typology of Social and Labor Services
  • 7.2 Service Provision Modalities and Quality Standards
  • 7.3 Integrated Provision of Services (and Benefits)
  • 7.4 Some Concluding Points
  • Notes
  • Bibliography
  • Chapter 8 Beneficiary Operations Management
  • 8.1 Overall Framework for Beneficiary Operations Management
  • 8.2 Beneficiary Data Management
  • 8.3 Monitoring Compliance with Education and Health Conditionalities in CCTs
  • 8.4 Monitoring Compliance with Labor Program Conditionalities
  • 8.5 Grievance Redress Mechanisms in Social Protection Delivery Systems
  • 8.6 Error, Fraud, and Corruption Monitoring
  • 8.7 Some Concluding Points
  • Annex 8A: Aspects of Conditionalities in Nine Select Conditional Cash Transfer Programs
  • Annex 8B: Measuring EFC
  • Notes
  • Bibliography
  • Chapter 9 Assessing the Performance of Social Protection
  • Delivery Systems
  • 9.1 Connecting Delivery Systems to Program Outcomes: A Results Chain
  • 9.2 Measuring Performance of Delivery Systems: Indicators
  • 9.3 Evaluating Delivery Systems: Types of Assessments
  • 9.4 Some Concluding Points
  • Annex 9A: Performance Indicator Framework for Social Protection Delivery Systems.