The customer success professional's handbook : how to thrive in one of the world's fastest growing careers--while driving growth for your company /

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"This book will serve as the definitive reference book, "The CSM Bible" for the CSM Profession. While there are several books addressing the Customer Success imperative, there is no authoritative manual for how an aspiring CSM can develop their skills and proficiency to be more employ...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Vaidyanathan, Ashvin, 1980- (Autor), Rabago, Ruben, 1968- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, New Jersey : Wiley, [2020]
Temas:
Success in business.
Career development.
Organizational change.
Consumer satisfaction.
Career Mobility
Organizational Innovation
Consumer Behavior
Succès dans les affaires.
Plan de carrière.
Changement organisationnel.
Consommateurs > Satisfaction.
BUSINESS & ECONOMICS / Customer Relations.
Career development
Consumer satisfaction
Organizational change
Success in business
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