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ITIL® 4 Foundation Revision Guide

ITIL® 4 has evolved from the previous, ITIL v3, version by re-shaping much of the established ITSM practices in the wider context of customer experience, value streams and digital transformation, as well as embracing new ways of working such as Lean, Agile, and DevOps.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: LIMITED, AXELOS
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : The Stationery Office Ltd, 2019.
Temas:
Acceso en línea:Texto completo