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From Voices to Results - Voice of Customer Questions, Tools and Analysis : Proven techniques for understanding and engaging with your customers.
Chapter 5: The Interview Process - Preparation; The plan; Visit purpose; Segmenting the market; Who is the customer and selecting the right customers to visit; Who are you going to interview?; How many customers must I interview?; Where should I interview my customers?; At your place of business; At...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Birmingham :
Packt Publishing,
2018.
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| Temas: | |
| Acceso en línea: | Texto completo |