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Designing Service Processes to Unlock Value.
The service process design landscape is changing, with many of the previous limitations disappearing on how and by whom services are delivered. Opportunities for new service design configurations are being supported, to a large extent, by technology-enabled innovations; many tasks previously perform...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Business Expert Press,
2016.
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| Colección: | Service systems and innovations in business and society collection.
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| Temas: | |
| Acceso en línea: | Texto completo |