The Little Book of Big Customer Satisfaction Measurement.

This book explains the principles of customer satisfaction in a brief yet powerful manner. It will help readers build relevant and actionable customer satisfaction programmes for their organization.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Rao, Ajit
Otros Autores: Chandra, Subhash
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New Delhi : SAGE Publications, 2013.
Temas:
Consumer satisfaction.
Consumer Behavior
Consommateurs > Satisfaction.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Consumer satisfaction
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