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Services Management.
Chapter 1. SERVICES MANAGEMENT - AN OVERVIEWChapter 2. SERVICES CLASSIFICATIONChapter 3. MARKETING MIX OF SERVICESChapter 4. CUSTOMER RELATIONSHIP MANAGEMENT INSERVICES Chapter 5. PLANNING AND MANAGING SERVICE DELIVERYChapter 6. TOURISM MANAGEMENTChapter 7. TRAVEL SERVICESChapter 8. HEALTH CARE SERV...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Mumbai :
Global Media,
2009.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000Mu 4500 | ||
|---|---|---|---|
| 001 | EBOOKCENTRAL_ocn923634215 | ||
| 003 | OCoLC | ||
| 005 | 20240329122006.0 | ||
| 006 | m o d | ||
| 007 | cr |n||||||||| | ||
| 008 | 151017s2009 ii o 000 0 eng d | ||
| 040 | |a EBLCP |b eng |e pn |c EBLCP |d DEBSZ |d OCLCQ |d MERUC |d OCLCQ |d ZCU |d ICG |d OCLCO |d OCLCF |d OCLCQ |d DKC |d OCLCQ |d OCLCO |d OCLCQ |d OCLCO |d SGP |d OCLCQ |d OCLCO |d OCLCL | ||
| 020 | |a 9789350243930 | ||
| 020 | |a 9350243938 | ||
| 029 | 1 | |a DEBBG |b BV044085791 | |
| 029 | 1 | |a DEBSZ |b 449517233 | |
| 035 | |a (OCoLC)923634215 | ||
| 050 | 4 | |a HD9980.5.A67 2010eb | |
| 082 | 0 | 4 | |a 338.4068 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Krishna, D. S. Gopala. | |
| 245 | 1 | 0 | |a Services Management. |
| 260 | |a Mumbai : |b Global Media, |c 2009. | ||
| 300 | |a 1 online resource (283 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Cover -- Contents -- Chapter 1 : Services Management- An Overview -- Chapter 2 :Services Classification -- Chapter 3 :Marketing Mix Of Services -- Chapter 4 : Customer Relationship Management In Services -- Chapter 5 :Planning And Managing Service Delivery -- Chapter 6 :Tourism Management -- Chapter 7 :Travel Services -- Chapter 8 :Health Care Services -- Chapter 9 :Hotel Industry. | |
| 520 | |a Chapter 1. SERVICES MANAGEMENT - AN OVERVIEWChapter 2. SERVICES CLASSIFICATIONChapter 3. MARKETING MIX OF SERVICESChapter 4. CUSTOMER RELATIONSHIP MANAGEMENT INSERVICES Chapter 5. PLANNING AND MANAGING SERVICE DELIVERYChapter 6. TOURISM MANAGEMENTChapter 7. TRAVEL SERVICESChapter 8. HEALTH CARE SERVICESChapter 9. HOTEL INDUSTRY. | ||
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Service industries |x Management. | |
| 650 | 0 | |a Hospitality industry |x Management. | |
| 650 | 6 | |a Services (Industrie) |x Gestion. | |
| 650 | 6 | |a Accueil (Tourisme) |x Gestion. | |
| 650 | 7 | |a Hospitality industry |x Management |2 fast | |
| 650 | 7 | |a Service industries |x Management |2 fast | |
| 700 | 1 | |a Raghavan, H. V. S. | |
| 700 | 1 | |a Reddy, P. N. | |
| 758 | |i has work: |a Services management (Text) |1 https://id.oclc.org/worldcat/entity/E39PD3pcJV8PXK77FjgrJxbVQ3 |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Krishna, D.S. Gopala. |t Services Management. |d Mumbai : Global Media, ©2009 |z 9789350243930 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3011370 |z Texto completo |
| 938 | |a EBL - Ebook Library |b EBLB |n EBL3011370 | ||
| 994 | |a 92 |b IZTAP | ||