A multidisciplinary approach to service encounters /
This volume explores interaction between service providers and customers. The role of language, linguistics and communication is examined in an area of research that has traditionally been related to business and marketing.
Clasificación: | Libro Electrónico |
---|---|
Otros Autores: | De la O. Hernandez-Lopez, Maria (Editor ), Fernández-Amaya, Lucia (Editor ) |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Leiden ; Boston :
Brill,
[2015]
|
Colección: | Studies in pragmatics ;
v. 14. |
Temas: | |
Acceso en línea: | Texto completo |
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