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Measurement madness : recognizing and avoiding the pitfalls of performance measurement /

"The ultimate guide to performance management and how to avoid the often bizarre unintended consequences of KPIsThe results of well-intended performance measurement are sometimes bizarre and bewildering. World leaders in business performance, the authors of Measurement Madness have amassed a we...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Gray, Dina (Autor), Martinez, Veronica (Autor), Micheli, Pietro, 1978- (Autor), Pavlov, Andrey, 1981- (Autor), Franco-Santos, Monica (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken : John Wiley & Sons, 2014.
Temas:
Acceso en línea:Texto completo