Business Relationship Manager : Careers in IT Service Management /

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"Business relationship management (BRM) is central to all aspects of an organisation's interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between service provider and customer and relies on understanding customer needs. It pro...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Brewster, Ernest (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : BCS, 2014.
Colección:BCS guides to IT roles.
Temas:
Information technology > Management.
Relationship marketing > Management.
Technologie de l'information > Gestion.
Marketing relationnel > Gestion.
Computing: general.
Business strategy.
Advice on careers & achieving success.
Computer networking & communications.
COMPUTERS > Computer Literacy.
COMPUTERS > Computer Science.
COMPUTERS > Data Processing.
COMPUTERS > Hardware > General.
COMPUTERS > Information Technology.
COMPUTERS > Machine Theory.
COMPUTERS > Reference.
Information technology > Management
Information technology: general topics.
Customer services.
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