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Electronic complaints : an empirical study on British English and German complaints on eBay /
The interest in computer-mediated communication (CMC) has vastly risen over the recent years. Nevertheless, crosscultural differences in CMC have received little attention so far, especially with regard to complaining behaviour. This book therefore contributes to this still unexplored research area...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Berlin :
Frank & Timme,
[2014]
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| Colección: | Kulturen - Kommunikation - Kontakte ;
Bd. 18. |
| Temas: | |
| Acceso en línea: | Texto completo |