Conflict and Crisis Communication : Principles and Practice.
Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expressio...
Clasificación: | Libro Electrónico |
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Autor principal: | Ireland, Carol A. |
Otros Autores: | Fisher, Martin, Vecchi, Gregory M. |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Hoboken :
Taylor and Francis,
2012.
|
Temas: | |
Acceso en línea: | Texto completo |
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