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Conflict and Crisis Communication : Principles and Practice.

Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expressio...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Ireland, Carol A.
Otros Autores: Fisher, Martin, Vecchi, Gregory M.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken : Taylor and Francis, 2012.
Temas:
Acceso en línea:Texto completo