Conflict Management for Managers : Resolving Workplace, Client, and Policy Disputes.

Conflict Management for Managers takes a theory-to-practice approach, focusing on commons types of conflicts managers face. Because of the hands-on nature of conflict management skills, it provides opportunities for interaction and skill practice. The text is divided into four sections. The first se...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Raines, Susan S.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chichester : Wiley, 2012.
Temas:
Conflict management.
Customer relations.
Interpersonal relations.
Personnel management.
Personnel Management
Gestion des conflits.
Personnel > Direction.
Conflict management
Customer relations
Interpersonal relations
Personnel management
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