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Building the High-Trust Organization : Strategies for Supporting Five Key Dimensions of Trust.

Based on IABC sponsored research in over 60 organizations, this guide provides an easy-to-administer model and instrument for measuring and managing trust in organizations. An explanation and practical applications accompany each of the model's five critical dimensions of trust: Competence, Ope...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Shockley-Zalabak, Pamela S.
Otros Autores: Morreale, Sherwyn, Hackman, Michael
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken : John Wiley & Sons, 2010.
Colección:J-B international association of business communicators.
Temas:
Acceso en línea:Texto completo