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Secret Service : Hidden Systems That Deliver Unforgettable Customer Service.

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What's the big secret to giving great customer service?

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	DiJulius, John R., 1964-
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	New York : AMACOM, 2002.
Temas:	Customer services. Consumer satisfaction. Customer loyalty. Consumer Behavior Service à la clientèle. Consommateurs > Satisfaction. Consommateurs > Fidélité. Consumer satisfaction Customer loyalty Customer services
Acceso en línea:	Texto completo

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