Measuring quality : performance measurement in libraries /

The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages. After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Poll, Roswitha
Otros Autores: Boekhorst, Peter te, 1957-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: München : K.G. Saur, 2007.
Edición:2nd rev. ed.
Colección:IFLA publications ; 127.
Temas:
Academic libraries > Evaluation.
Public libraries > Evaluation.
Bibliometrics.
Academic libraries > Quality control.
Public libraries > Quality control.
Bibliometrics
Bibliothèques universitaires > Évaluation.
Bibliométrie.
Bibliothèques publiques > Évaluation.
Bibliothèques universitaires > Qualité > Contrôle.
Bibliothèques publiques > Qualité > Contrôle.
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > Archives & Special Libraries.
Academic libraries > Quality control
Academic libraries > Evaluation
Public libraries > Evaluation
Libraries
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