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Performance measurement and management systems : public and private sectors /

The papers presented in this e-book represent a cross-section of the best papers from the 2006 EUROMA and the 2006 EURAM Conferences tracks in performance measurement and management. There are an interesting and unconventional mix of papers on the service measurement and management; we have studies...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Martinez, Veronica, Radnor, Z. J. (Zoe J.)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: [Bradford, England] : Emerald, [2007]
Colección:International journal of productivity and performance management ; vol. 56, no. 5/6.
Temas:
Acceso en línea:Texto completo