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TQM and HRM : the human side to quality.

When Total Quality Management (TQM) first broke onto the management scene, it was hailed as a revolutionary idea that would speed up production, increase efficiency, and generally bring success to any organization that pledged allegiance to it. TQM was supposed to bring quality to the whole organiza...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bradford, England : Emerald Group Pub., ©2002.
Temas:
Acceso en línea:Texto completo