Dead Ringers : How Outsourcing Is Changing the Way Indians Understand Themselves /

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In the Indian outsourcing industry, employees are expected to be "dead ringers" for the more expensive American workers they have replaced--complete with Westernized names, accents, habits, and lifestyles that are organized around a foreign culture in a distant time zone. Dead Ringers chro...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Nadeem, Shehzad (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Princeton, NJ : Princeton University Press, [2011]
Edición:Course Book
Temas:
Business > India.
Business.
Call center agents > India > Social conditions.
Contracting out > India.
Contracting out > Social aspects > India.
Culture diffusion > India.
Globalization > Social aspects > India.
High technology services industries > India > Employees > Social conditions.
International business enterprises > Employees > Social conditions.
Offshore outsourcing > India.
Social change > India.
SOCIAL SCIENCE / Sociology / General.
Bombay.
Export-Processing Zones.
India.
Indian workers.
Tyler Pfeifer.
United States.
accents.
attrition.
business cosmopolitanism.
capital.
concession bargaining.
consent.
consumer-oriented mimicry.
control.
corporate culture.
customs.
cybercoolies.
development.
discipline.
economic divide.
economic growth.
economic reforms.
family relations.
global capitalism.
globalization.
health.
identities.
information economy.
information work.
international trade.
labor.
lifestyles.
management.
managerial style.
middle class.
modernity.
modernization.
moral reform.
morality.
night shifts.
offshoring.
outsourcing industry.
outsourcing.
place.
pleasure principle.
professionalism.
service sector.
social goals.
space.
subcontractors.
subsidiaries.
surveillance.
techno-populism.
temporal displacement.
time arbitrage.
time.
transnational capitalism.
transnational companies.
turnover.
unions.
utopia.
wages.
work hours.
work rationalization.
worker internationalism.
workers' rights.
working conditions.
workplace culture.
workplace.
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