Phone Clones : Authenticity Work in the Transnational Service Economy /
Transnational customer service workers are an emerging touchstone of globalization given their location at the intersecting borders of identity, class, nation, and production. Unlike outsourced manufacturing jobs, call center work requires voice-to-voice conversation with distant customers; part of...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
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Ithaca, NY :
Cornell University Press,
[2012]
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Acceso en línea: | Texto completo Texto completo |