Service Chain Management Technology Innovation for the Service Business /
Service chain management enables service organisations to improve customer satisfaction and reduce operational costs through intelligent and optimised forecasting, planning and scheduling of the service chain, and its associated resources such as people, networks and other assets. The area is quite...
Clasificación: | Libro Electrónico |
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Autores principales: | Voudouris, Christos (Autor), Owusu, Gilbert (Autor), Dorne, Raphael (Autor), Lesaint, David (Autor) |
Autor Corporativo: | SpringerLink (Online service) |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Berlin, Heidelberg :
Springer Berlin Heidelberg : Imprint: Springer,
2008.
|
Edición: | 1st ed. 2008. |
Temas: | |
Acceso en línea: | Texto Completo |
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