Service Chain Management Technology Innovation for the Service Business /

Service chain management enables service organisations to improve customer satisfaction and reduce operational costs through intelligent and optimised forecasting, planning and scheduling of the service chain, and its associated resources such as people, networks and other assets. The area is quite...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Voudouris, Christos (Autor), Owusu, Gilbert (Autor), Dorne, Raphael (Autor), Lesaint, David (Autor)
Autor Corporativo: SpringerLink (Online service)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2008.
Edición:1st ed. 2008.
Temas:
Business information services.
Industrial organization.
Application software.
Electronic data processing-Management.
Management.
Information technology-Management.
IT in Business.
Organization.
Computer and Information Systems Applications.
IT Operations.
Computer Application in Administrative Data Processing.
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