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Self-Service in the Internet Age Expectations and Experiences /
The Internet has emerged as a network which enables a vast range of interactions between businesses and government organizations and individuals. These interactions are classified as B2C (business to consumer), B2B (business to business) and C2C (consumer to consumer) creating ever growing forms of...
| Clasificación: | Libro Electrónico |
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| Autor Corporativo: | |
| Otros Autores: | , , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London :
Springer London : Imprint: Springer,
2009.
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| Edición: | 1st ed. 2009. |
| Colección: | Computer Supported Cooperative Work
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| Temas: | |
| Acceso en línea: | Texto Completo |