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Self-Service in the Internet Age Expectations and Experiences /

The Internet has emerged as a network which enables a vast range of interactions between businesses and government organizations and individuals. These interactions are classified as B2C (business to consumer), B2B (business to business) and C2C (consumer to consumer) creating ever growing forms of...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: SpringerLink (Online service)
Otros Autores: Oliver, David (Editor ), Romm Livermore, Celia (Editor ), Sudweeks, Fay (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : Springer London : Imprint: Springer, 2009.
Edición:1st ed. 2009.
Colección:Computer Supported Cooperative Work
Temas:
Acceso en línea:Texto Completo