Cita APA (7a ed.)

Popli, S., & Rishi, B. (2021). Crafting customer experience strategy: Lessons from Asia (First edition.). Emerald Publishing Limited.

Cita Chicago Style (17a ed.)

Popli, Sapna, y Bikramjit Rishi. Crafting Customer Experience Strategy: Lessons from Asia. First edition. Bingley, UK: Emerald Publishing Limited, 2021.

Cita MLA (8a ed.)

Popli, Sapna, y Bikramjit Rishi. Crafting Customer Experience Strategy: Lessons from Asia. First edition. Emerald Publishing Limited, 2021.