Lean Six Sigma in higher education : a practical guide for continuous improvement professionals in higher education /

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Although Lean Six Sigma (LSS) and its popularity in the context of larger manufacturing and service organizations has long been recognized, it is not widely recognized in the context of Higher Education (HE). This book serves as a practical and systematic roadmap for developing, implementing, sustai...

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Antony, Jiju (Editor)
Format: Electronic eBook
Language:Inglés
Published: Bingley, UK : Emerald Publishing, 2021.
Edition:First edition.
Subjects:
Total quality management in higher education.
Six sigma (Quality control standard)
Organizational effectiveness.
Universities and colleges > Administration.
Universities and colleges > Evaluation.
Education, Higher > Evaluation.
Qualité totale dans l'enseignement supérieur.
Six Sigma.
Efficacité organisationnelle.
Universités > Administration.
Universités > Évaluation.
Enseignement supérieur > Évaluation.
Universities and colleges > Evaluation
Total quality management in higher education
Organizational effectiveness
Education, Higher > Evaluation
Universities and colleges > Administration
Online Access:Texto completo
Table of Contents:
  • An overview of Lean Six Sigma / Jiju Antony, Roger Hoel and Ronald Snee
  • Academic leadership: their culture and characteristics / Stephen Anthony and Jiju Antony
  • Lean Six Sigma in higher education: state of the art findings and agenda for future research / Elizabeth A. Cudney and Sandy L. Furterer
  • Challenges in the deployment of LSS in the higher education sector: viewpoints from leading academics and practitioners / Jiju Antony
  • Readiness factors for the implementation and deployment of Lean Six Sigma (or Operational Excellence) in higher education / Jiju Antony and Scott Thomson
  • Basic Lean Six Sigma tools for higher education / Jiju Antony and Vijaya Sunder M.
  • Perceived non-value added activities in the research grant application process
  • through a Lean Six Sigma lens / Attracta Brennan and Mary Dempsey
  • Voice of the customer in higher education / Scott Thomson and Jiju Antony
  • A Lean Six Sigma maturity model for higher education Institutions / Stephen Anthony and Jiju Antony
  • Lean Six Sigma roadmap for implementation in higher education sector / Vijaya Sunder M and Jiju Antony
  • Six Sigma and big data / Chad Laux, Nimita Atal and John Springer
  • Case Studies of LSS in higher education / Tom Murphy, John McNulty, Ronan O'Dubhghaill, Seamus O'Reilly, Helen O'Donovan, Joe Healy, Na Li, Chad Laux, Jiju Antony, Vijaya Sunder M.

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