Cita APA (7a ed.)

Dirsehan, T. (2020). Managing customer experiences in an omnichannel world: Melody of online and offline environments in the customer journey. Emerald Publishing.

Cita Chicago Style (17a ed.)

Dirsehan, Taşkın. Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey. United Kingdom: Emerald Publishing, 2020.

Cita MLA (8a ed.)

Dirsehan, Taşkın. Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey. Emerald Publishing, 2020.