Quality management : tools, methods and standards /

The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field. It is considered a must-read for students, academics, and pract...

Full description

Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Sartor, Marco, 1974- (Editor), Orzes, Guido (Editor)
Format: Electronic eBook
Language:Inglés
Published: Bingley, UK : Emerald Publishing, 2019.
Edition:First edition.
Subjects:
Quality control.
Qualité > Contrôle.
quality control.
Business & management.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Quality control
Online Access:Texto completo
Description
Summary:The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field. It is considered a must-read for students, academics, and practitioners.
Physical Description:1 online resource
Bibliography:Includes bibliographical references and index.
ISBN:9781787698017
1787698017
9781787698031
1787698033

Similar Items