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How mediation works : theory, research, and practice. /

From the leading authors in mediation and dispute resolution comes this new psychology-based work on the nuts and bolts of mediation. Using the behavioral theories of interests, rights, and power, Goldberg, Brett, and Brenneur explain what mediators do, what makes for a successful mediator, and how...

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Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Goldberg, Stephen B. (Author), Brett, Jeanne M. (Author), Brenneur, Béatrice (Author), Rogers, Nancy H. (Author)
Format: Electronic eBook
Language:Inglés
Published: Bingley : Emerald Publishing, 2017.
Series:Online access with EBA: Emerald Social Sciences.
Subjects:
Online Access:Texto completo
Table of Contents:
  • Conflict, disputes, and their resolution
  • Dispute resolution processes
  • The roles of the mediator and the disputing parties at each step of the mediation process.