Personalising public services : Understanding the personalisation narrative

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This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.

Bibliographic Details
Main Author: Needham, Catherine
Format: Electronic eBook
Language:Inglés
Published: Bristol : Policy Press, 2011.
Series:Book collections on Project MUSE.
Subjects:
Social service > Government policy.
POLITICAL SCIENCE > Public Policy > General.
SOCIAL SCIENCE > Human Services.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
Social service > Government policy > Great Britain.
Great Britain.
Electronic resource.
Electronic books.
Online Access:Texto completo
Description
Summary:This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.
Physical Description:1 online resource (216 pages).
ISBN:9781847427618

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