Needham, C. (2011). Personalising public services: Understanding the personalisation narrative. Policy Press.
Chicago Style (17th ed.) CitationNeedham, Catherine. Personalising Public Services: Understanding the Personalisation Narrative. Bristol: Policy Press, 2011.
MLA (8th ed.) CitationNeedham, Catherine. Personalising Public Services: Understanding the Personalisation Narrative. Policy Press, 2011.
Warning: These citations may not always be 100% accurate.